ORDER PROCESSING TIME: 1-2 Business Days.
Orders containing Pre-Order items will ship complete when all the items are available.
Christmas/Seasonal: German and European
IMPORTANT INFORMATION REGARDING YOUR CHRISTMAS AND SEASONAL ORDER
All Christmas and Seasonal items displayed on our website are for PREORDER only. These items are clearly marked as preorder items in the field below the product name on the product page. Christmas and seasonal items will only arrive late in October or November. If your order contains seasonal and regular items, your order with the non-preorder products will only ship in its entirety at the end of November.
Once your order had been placed, we will process the payment to reserve these items for you. The orders will be processed, labels created and then be stored in our seasonal warehouse ready to be filled and shipped. Once your order had been placed, it cannot be changed or cancelled. All processed orders will be stacked in our warehouse ready to ship, and it will be extremely difficult for us to find your order later once it had been mixed in with thousands of other boxes. All orders will ship in the order they were received.
Due to Covid-19 there have been manufacturing delays/difficulties worldwide, and we expect that 5%-10% of the products in our selection may not be available for export this year. Unfortunately, we will only get the fulfillment information from our suppliers as they load our containers. If your order is affected, we will get in touch with you immediately to offer an alternative option or a refund for the product that is not available.